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What's the best way to drive fundamental, transformative change within your organization? Envision your ideal solution: then, work backwards to where you are. It's called idealized design, and -- as executives in hundreds of organizations will testify -- it's one of the most powerful techniques you'll ever use. Authored by its legendary creator, Wharton Professor Emeritus Russell Ackoff, and leading practitioner Jason Magidson, Idealized Design covers every facet of this breakthrough methodology. You'll learn the fundamental differences between idealized design and traditional process re-engineering, and understand how idealized design eliminates many conventional obstacles to change. Start-to-finish techniques and examples drawn from hundreds of companies, non-profits, and government organizations will show you how to use idealized design to solve your own crisis of tomorrow...today.

FOREWORD BY RAY STATA

PREFACE

INTPODUCTION:THE BIRTH OF AN IDEA

PART Ⅰ　IDEALIZED DESIGN:THE BASICS

　CHAPTER 1　THE STAGES OF IDEALIZED DESIGN

　　The Evolution of Idealized Design

　 The Process of Idealized Design

　 Idealization

　 Realization

　 Constraints and Requirement

　 Anticipating the Future

　 Effects of Idealized Design

　 Promotes Understanding

　 Transforms Designers'Concept of Feasibility

　 Simplifies the Planning Process

　 Enhances Creativity

　 Facilitates Implementation

　 Idealized Design at General Motors

　 Idealization

　 Realization

　 The Outcome

　 Summary

　CHAPTER 2 ORGANIZING THE PROCESS

　 Who Should Be Involved?

　 Frequency and Duration of Design Sessions

　 Facilitators　

　 Recording the Sessions

　 Procedural Rules

　 Constrained and Unconstrained Designs

　 Consensus Design

　 Conference Facilities and Equipment

　 Summary

　CHAPTER 3 PREPAPING FOR AN IDEALIZED DESIGN PROCESS

　 Formulating the Mess

　 The Mess-Formulating Team

　 Presentation of the Mess

　 Preparing a Mission Statement

　 Secifying the Properties Desired in the Design

　 Summary

PART Ⅱ　IDEALIZED DESIGN:APPLICATIONS-THE PROCESS IN ACTION

　CHAPTER 4 BUSINESS ENTERPRISES

　 Common Content of Designs

　 Repetitive Design Features

　 The Internal Political System

　 ……

　CHAPTER 5 NOT-FOR-PROFIT AND GOVERNMENT ORGANIZATIONS

　CHAPTER 6 PROCESS IMPROVEMENT

　CHAPTER 7 PROBLEM DISSOLVING

　CHAPTER 8 FACILITIES AND SITES DESIGN

　CHAPTER 9 TAKE THE PLUNGE

PART Ⅲ　IDEALIZED DESIGN:NO LIMIT-APPLICATIONS TO WORLD CHALLENGES

　CHAPTER 10 THE URBAN CHALLENGE

　CHAPTER 11 THE HEALTH-CARE CHALLENGE

　CHAPTER 12 THE CHALLENGE TO GOVERNMENT

PART Ⅳ　COMPLEE IDEALIZED DESIGNS

　CHAPTER 13 ENERGETICS(BUSINESS ENTERPRISE)

　CHAPTER 14 ACADEMY OF VOCAL ARTS(NOT-FOR-PROFIT)

　CHAPTER 15 WHITE HOUSE COMMUNICATIONS AGENCY(GOVERNMENT)　

ENDNOTES

ANNOTATED BIBLIOGRAPHY

INDEX

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作者简介：

　　RUSSELL L.ACLPFF is Anheuser-Busch Professor Emeritus of Management Science,The Wharton School,University of Pennsylvania.He was a School's Social Systems Sciences Department,as well as the Busch Center,research,and design.

Dr.Ackoff is author and co-author of 22 books,including Redesigning the Future,The Art of Problem Solving,Creating the Corporate Future,Revitalizing Western Economies,Management in Small Doses,Ackoff's Fables,The Democratic Corporation,and his most recent books Re-Creating the Corporation,Ackoff's Best,Redesigning Society,and Beating the System,the latter two with Sheldon Rovin.His work in research,consulting,and education has involved more than 350 corporation has 75 government agencies in the United States and aroad.

Dr.Ackoff played a key role at the University of Pennsylvania,both in the early history of the Operations Research Group and in establishing the Social Systems Sciences Graduate Group.Since becoming Emeritus,he has been honored by the establishment of the Russell.ackoff Endowment in the Wharton School and The Ackoff Center for the Advancement of Systems Approaches in the Engineering School,through which his legacy at the University of Pennsylvania continues.

书籍介绍

What's the best way to drive fundamental, transformative change within your organization? Envision your ideal solution: then, work backwards to where you are. It's called idealized design, and -- as executives in hundreds of organizations will testify -- it's one of the most powerful techniques you'll ever use. Authored by its legendary creator, Wharton Professor Emeritus Russell Ackoff, and leading practitioner Jason Magidson, Idealized Design covers every facet of this breakthrough methodology. You'll learn the fundamental differences between idealized design and traditional process re-engineering, and understand how idealized design eliminates many conventional obstacles to change. Start-to-finish techniques and examples drawn from hundreds of companies, non-profits, and government organizations will show you how to use idealized design to solve your own crisis of tomorrow...today.