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The Performance Management Revolution shows you how your business can get prepared for the future—transforming strategies into plans, plans into actions, and actions into results. Written by Howard Dresner, a worldwide authority in the area of business intelligence and performance management, this lucid book offers great insight into strategies that any company interested in improving its business performance and accountability could adopt. This visionary book provides an intelligent framework toward the path to better performance through insight and action.

Foreword

Preface

Acknowledgements

Part I A Call to Arms

　Chapter 1 The Need for Change

　What's Wrong with this Picture?

　 A Simple Model for a Simple Business

　Chapter 2 A Model for a Modern Management

　System

　　Connecting the Cycle

　 　Rationalization

　 　Commitment

　　Tracking

　　Perspective

　　Problems with the Status Quo

　　Toward Better Processes: EPM and an

　　EPM System

　　The Management System at GreenCo

　　　Vision and Strategy

　　 Goals and Objectives

　　 Execution

　　 Evaluation

　Chapter 3 The Role of EPM

　　EPM and Planning

　　 Unified Planning

　　 Dynamic, Real-Time Updates

　　 Multitiered Aggregation and Granularity

　　 Integration with Enterprise Application and Data Sources

　 Translation between Financial and

　 Operational Metrics

　Enhanced Creation and Management of

　 "What-lf" Models

　　Planning as a Driver of Process Change

　　EPM and Compliance

　　Leveraging Compliance to Improve Performance

　　How EPM Works from a User's Perspective

　　Drivers of EPM Adoption

　　　Modeling as the Key to a Successful

　 　 Growth Strategy

　　A Broad Range of Motivations

　　Toward Greater Accountability

　Chapter 4 Barriers to EPM Adoption

　　A Multitude of EPM Approaches

　　One Size Fits All

　 　A Thousand Flowers Bloom

　 　The Middle Ages

　 　Other Bad Behaviors

　 　Utopia

　　Current State of EPM Tools and Technologies

PART TWO PREPARING FOR BATTLE

　Chapter 5 Draw an Accountability Map

　Using an Accountability Map as a Consensus-

　 Building Tool

　Chapter 6 Achieve Information Democracy

　Chapter 7 Build an EPM Center of Excellence

　Why You Need a Center of Excellence

　 First Steps

　 Roles and Responsibilities

　 Reporting Structure

　 Required Skills

　 Funding

　 Tasks

　 Sustaining a Center

　 Relating to Other Initiatives

　 It's Worth It

　Chapter 8 Standardize and Consolidate EPM Tools

　Standardization

　 Consolidation

Chapter 9 Deploy a EPM System

EPM System Components

EPM Applications

　　……

　Chapter 10 Comprehensive View of Performance Management

Part III Let the Revolution Begin

　Chapter 11 Determine Your Immediate Priorities

　Chapter 12 A Model BPM Methodology

　Chapter 13 Measuring Outcomes

Afterword

Appendix

Index

HOWARD DRESNER is President of Dresner Advisory Services, LLC, an independent advisory firm, and is a recognized authority in the areas of business intelligence and performance management. Prior to his new venture, he spent thirteen years at Gartner, wher

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The Performance Management Revolution shows you how your business can get prepared for the future—transforming strategies into plans, plans into actions, and actions into results. Written by Howard Dresner, a worldwide authority in the area of business intelligence and performance management, this lucid book offers great insight into strategies that any company interested in improving its business performance and accountability could adopt. This visionary book provides an intelligent framework toward the path to better performance through insight and action.