跨越文化的交流 Communicating Across Cultures pdf pdb 阿里云 极速 mobi caj kindle 下载

Don W. Prince is open enrollment manager for CCUs Brussels,Belgium, campus. He has worked for some time and very closely　with CCUs Global Initiati;ces group and travels extensively, having　conducted business or training in sixteen countries around the　world: Before joining CCL, he worked in the travel industry; served

as a chaplain on four university campuses; and for nine years was an　adjunct faculty member at Texas Tech University, Stephen F. Austin　State University, and Baylor School of Nursing. He holds degrees　from the University of North Texas and Southwestern Seminary.Michael H. Hoppe is a senior program and research associate at CCL　He brings to his work a rich and varied background in cross-cultural　leadership development. In his research, he concentrates on effective　leadership in a multicultural environment. Before joining CCL, he　lived and worked extensively in Germany and Greece, and served as　assistant director of the Salzburg Seminar in American and Interna-tional Studies in Salzburg, Austria. He holds a Ph.D. in organiza-tional development and institutional studies from the University of　North Carolina at Chapel Hill.

When Being Yourself Isn't Enough

Anticipate and Adapt to Cultural Differences

Listen and Watch for Cultural Differences

Speaking and Writing Across Cultures

What's in a Name

Using Humor Appropriately

Communicate Respect for Other Cultures

Expanding Horizons

Suggested Readings

Background

Key Point Summary

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书籍介绍

If you are a manager anywhere in the world, you are almost certainly dealing with people of nationalities and cultures different from your own. In multinational business environments, communicating effectively with people who have languages, customs, and expectations different from yours is a necessary skill. If you are a manager anywhere in the world, you are almost certainly facing this kind of multicultural situation. This guidebook explains how to become aware of cultural differences, how to recognize when cultural differences pose a leadership challenge, and how to adapt your communication style to enhance your effectiveness as a manager.