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　　The Rise of the Project Workforce

"Melik brings a difficult subject into focus by adding a detailed and feasible approach to managing complex projects in the digital age. Not only is The Rise of the Project Workforce a strong entry-level primer, but an extremely valuable reference guide for any seasoned project or program manager."

-Jonathan W. Rider, Vice President and CIO, Gilbane Inc.

"Project professionals remain challenged with business solutions that force-fit production and manufacturing discipline and tools to meet the needs of knowledge-based information workers. This book provides a comprehensive reference for enterprises that are making the shift to a service-based and project-based world."

-Ray Wang, Analyst, Forrester Research

"This is a must-read for anyone looking for a framework to manage complex projects where speed, quality, and managing diverse competencies are critical success components of the project."

-Rich LaBarbera, President and CEO, Kintera Inc. and former president, Niku Corporation

"The strength of The Rise of the Project Workforce is in the breadth of the topics covered-in both the realm of project management as well as human capital management. Lots of books do one well, but Melik manages to successfully educate readers on the importance of balancing and linking both areas."

-John Colbert, CEO, Guidance Software Inc.

"This book is a well-organized, college-level course for professionals preparing for the changes and challenges of the twenty-first century. It touches on current and future issues associated with risk mitigation and regulatory compliance that affect every company competing in the global marketplace today."

-David Hofferberth, Analyst, SPI Research

作者简介：

Rudolf Melik has been a successful entrepreneur, professional speaker, and author with more than twelve years of field-proven experience in project and workforce management, regulatory compliance, and business process automation. A former software engineer, he cofounded Tenrox in 1995, where he has served as the CEO since the company's inception. He helped build Tenrox into a respected international software company with clients in more than fifty countries. He is also the author of industry white papers and a book on professional services automation. He lives with his wife and two children in La Crescenta, California. He holds a bachelor's degree in electrical engineering from McGill University.

Acknowledgments

Who Should Read This Book?

Foreword

Part I Working in a Flat World

　Chapter 1 The Rise of the Project Workforce

　Chapter 2 Managing the Project/Service Delivery Lifecycle

　Chapter 3 Project Governance

　Chapter 4 Why Project Managers Need to Know About Sarbanes-Oxley

　Chapter 5 Complying with Labor Laws and Accounting Regulations

　Chapter 6 Organization and Work Breakdown Structures

Part II Project Workforce Management

　Chapter 7 The Workflow Foundation

　Chapter 8 Initiating Projects

　Chapter 9 Workforce Planning

　Chapter 10 Project Planning

　Chapter 11 Enterprise Timesheet Management

　Chapter 12 Travel and Entertainment (T&E) and Expense Management

　Chapter 13 Budgeting and Cost Accounting

　Chapter 14 Billing, Chargeback and Invoicing

　Chapter 15 Work In Progress and Forecasting

　Chapter 16 Risk, Scope and Issue Tracking

　Chapter 17 Purchasing Workflows

　Chapter 18 Project Prioritization and Selection

　Chapter 19 Reporting and Dashboards

　Chapter 20 Implementation

　Chapter 21 Integration

　Chapter 22 Deployment Roadmap

　Chapter 23 Implementation and Operations

　Chapter 24 User Adoption

　Chapter 25 On-Demand or On-Premise

　Chapter 26 Building the Business Case

　Chapter 27 Conclusion

Index

About the Author

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The Rise of the Project Workforce

"Melik brings a difficult subject into focus by adding a detailed and feasible approach to managing complex projects in the digital age. Not only is The Rise of the Project Workforce a strong entry-level primer, but an extremely valuable reference guide for any seasoned project or program manager."

-Jonathan W. Rider, Vice President and CIO, Gilbane Inc.

"Project professionals remain challenged with business solutions that force-fit production and manufacturing discipline and tools to meet the needs of knowledge-based information workers. This book provides a comprehensive reference for enterprises that are making the shift to a service-based and project-based world."

-Ray Wang, Analyst, Forrester Research

"This is a must-read for anyone looking for a framework to manage complex projects where speed, quality, and managing diverse competencies are critical success components of the project."

-Rich LaBarbera, President and CEO, Kintera Inc. and former president, Niku Corporation

"The strength of The Rise of the Project Workforce is in the breadth of the topics covered-in both the realm of project management as well as human capital management. Lots of books do one well, but Melik manages to successfully educate readers on the importance of balancing and linking both areas."

-John Colbert, CEO, Guidance Software Inc.

"This book is a well-organized, college-level course for professionals preparing for the changes and challenges of the twenty-first century. It touches on current and future issues associated with risk mitigation and regulatory compliance that affect every company competing in the global marketplace today."

-David Hofferberth, Analyst, SPI Research