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Successful leaders know that leadership is less often about having all the answers and more often about asking the right questions. The challenge lies in being able to step back, reflect, and ask the key questions that are critical to your performance and your organization's effectiveness. In "What to Ask the Person in the Mirror", HBS professor and business leader Robert Kaplan presents a process for asking the big questions that will enable you to diagnose problems, change course if necessary, and advance your career. This highly readable and practical guide helps you learn to ask the right questions and work through the answers in ways that are right for you. By asking these questions, you can craft new strategies for staying on top of your game.

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被需要的感觉真好。

你需要自省，拆解分析一下你的时间，检视下塞满平常日子的种种事件与混乱。

事情不会照着你希望的顺序发生。

你的部属做起工作来可对无法像你做得这么好，实行的方式可能也不同，但这不代表他们无法有效完成这些工作。放手让他们去做，可以让他们得到锻炼，并将你从这些工作中解放出来，转而着手从事……

尽管在你的任期中，危机时期只占了一小部分，但你在此时的言行却是大家以后评价你的关键。说来有些不公平，甚至有些不理性，但你面对压力时的表现往往是后来长年在公司流传的轶事。

当事情进展变得不顺利，大家会从你的举止中寻找线索。你会不会发脾气？你会不会变得阴晴不定？你会不会刻意撇清关系？你会不会因此责骂别人，骂到别人开始质疑你根本不相信团队工作的价值？他们是不是应该避免告诉你坏消息，免得你对汇报人大发脾气的毛病又发作起来？

你的行为是不是无形中告诉员工要多在意自己一点，公司没那么重要，因为那正是你面临危机时会做出的抉择？

学习在面临压力时管好自己的行为是领导人的必备特质，你需要学会这一点。

你必须相信这个公司了解你个人的特殊贡献，而且最终会加以回报。你必须相信“正义终将得到伸张”。

我见过许多各层次的主管（其中多为资深主管）未能在职场上充分发挥潜能，原因不是他们的自信心不足，就是他们根本不相信公司会对他们的付出给出等价回报。这种想法往往拖延了他们的工作进度，阻碍了个人的成长，最终将消弱他们对公司的贡献。

他们会根据自己未来将得到何种回报，决定采取何种行动。他们会因此受人赞赏吗？会被加薪吗？有助于升职吗？在关键人物看来是不是够体面？他们采取行动之前，心中先想到的是就是这些问题。因此他们较难跳出“对自己有何好处”的思维

打造一份潜在问题的清单以及可以架构出关键问题，针对问题进行辩论的流程，就是这本书的主要内容。

列出15项要务等于1项也没有列出。

书籍介绍

Successful leaders know that leadership is less often about having all the answers and more often about asking the right questions. The challenge lies in being able to step back, reflect, and ask the key questions that are critical to your performance and your organization's effectiveness. In "What to Ask the Person in the Mirror", HBS professor and business leader Robert Kaplan presents a process for asking the big questions that will enable you to diagnose problems, change course if necessary, and advance your career. This highly readable and practical guide helps you learn to ask the right questions and work through the answers in ways that are right for you. By asking these questions, you can craft new strategies for staying on top of your game.